Privacy Policy

Last Updated: August 12, 2026

Olympus London (“we,” “us,” or “our”) operates olympuslondon.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

Personal information means information that identifies, relates to, or could reasonably be associated with an individual, such as your name, email address, billing or shipping address, telephone number, and information relating to your orders.

By using our website, you acknowledge the practices described in this Privacy Policy. We may update this Privacy Policy from time to time, and any changes will be posted on this page.

If you have questions about this Privacy Policy, please contact us at info@olympuslondon.com.

Who This Privacy Policy Applies To

This Privacy Policy applies to individuals whose personal information we collect or process, including:

Customers and purchasers
Website visitors
Newsletter and marketing subscribers
Individuals who contact us with questions, requests, or complaints
Suppliers and service providers
Business contacts

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name and contact information
Billing and shipping addresses
Email address and telephone number
Order, purchase, and transaction information
Account information, if you create an account
Communications you send to us
Marketing preferences
Technical information, including IP address, browser type, device information, and website usage information
Information collected through cookies and similar technologies

We may receive some of this information directly from you and some automatically when you use our website.

How We Use Your Personal Information

We may collect and use personal information for purposes including:

Processing and fulfilling orders
Processing payments and preventing fraudulent transactions
Providing customer service and responding to inquiries
Managing customer accounts and records
Shipping and delivering purchases
Improving our website, products, and services
Analysing website usage and business performance
Sending transactional or service-related communications
Sending marketing communications where permitted by applicable law and, where required, with your consent
Complying with applicable legal and regulatory requirements
Protecting our business, customers, website, and services from fraud, abuse, or other unlawful activity

Legal Basis for Processing

Where applicable under the EU General Data Protection Regulation (GDPR) or other applicable data protection laws, we process personal information on one or more of the following legal bases:

To perform a contract with you, including processing and fulfilling your orders and providing requested services.
To comply with legal obligations, including accounting, tax, consumer protection, and other applicable legal requirements.
Where necessary for our legitimate interests, including operating and improving our website and services, preventing fraud, maintaining security, and communicating with customers, provided that these interests do not override your rights and freedoms.
Where required, based on your consent, including certain marketing communications or optional cookies and similar technologies. Where processing is based on consent, you may withdraw your consent at any time.

Payment and Third-Party Services

When you place an order through our website, certain information may be shared with third-party service providers that help us operate our business. These may include payment processors, shipping and delivery providers, website and e-commerce service providers, analytics providers, and marketing platforms.

These providers may process information on our behalf or independently in accordance with their own privacy policies and applicable legal requirements.

Marketing

Where permitted by applicable law, we may use your contact information to send you information about products, promotions, special offers, or other updates from Olympus London.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at info@olympuslondon.com.

Opting out of marketing communications will not prevent us from sending important transactional or service-related communications, such as order confirmations or shipping updates.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our website, analyse performance, and support marketing activities.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

Disclosure of Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

Payment processors
Shipping and delivery providers
E-commerce and website service providers
Analytics and technology providers
Marketing and communications service providers
Professional advisers and service providers
Government authorities or law enforcement where required by law

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, reorganisation, or other transfer of all or part of our business.

We may disclose information when necessary to comply with applicable law, enforce our policies, protect our rights or property, or protect the safety of our customers, employees, or other individuals.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us at info@olympuslondon.com so that we can take appropriate steps to delete the information.

International Data Transfers

Some of our service providers may process personal information in countries other than the country in which you reside. When personal information is transferred internationally, we take reasonable steps to ensure that the information is handled in accordance with applicable privacy laws and protected through appropriate safeguards where required.

How Long We Keep Your Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

How We Protect Your Personal Information

We use reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable exceptions
Request restriction of certain processing
Object to certain uses of your personal information
Request a copy of certain personal information in a portable format
Withdraw consent where processing is based on consent

To exercise an applicable privacy right or ask a question about how we handle your information, contact us at info@olympuslondon.com.

If you are located in a jurisdiction that provides a right to lodge a complaint with a relevant data protection or privacy authority, you may also have that right.

UK and European Privacy Rights

If you are located in the United Kingdom or European Economic Area and applicable data protection laws apply to our processing of your personal information, you may have additional rights under applicable privacy legislation, including the UK GDPR or EU GDPR.

We provide information about the legal bases for processing, applicable international data transfers, and your rights under those laws in this Privacy Policy or where otherwise required by applicable law.

Updating Your Information

If you believe the personal information we hold about you is inaccurate or incomplete, or if you would like to update your contact details or marketing preferences, please contact us at:

Olympus London

2333 BRICKELL AVE

MIAMI, FL 33129

Email: info@olympuslondon.com
Website: olympuslondon.com

We will take reasonable steps to address your request in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact: