Payment Policy

Last Updated: August 12, 2026

At Olympus London, we want your checkout experience to be secure, convenient, and straightforward. This Payment Policy explains the payment methods available through olympuslondon.com and how payment information is handled.

Accepted Payment Methods

We may offer a variety of secure payment options at checkout, depending on your location, device, and eligibility. Available payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • Apple Pay

  • Google Pay

  • Other payment methods displayed at checkout

The payment methods available to you will be shown during checkout.

Payment Processing

Payments made through our website are processed using secure third-party payment processors and payment gateways.

Your payment information may be transmitted directly to the relevant payment provider for processing. Olympus London does not receive or store your complete payment card details when payments are processed through our third-party payment providers.

Payment providers may have their own terms, privacy policies, and security procedures governing how payment information is processed.

Payment Security

We use reasonable security measures designed to protect information transmitted through our website.

Our website uses encryption technologies such as SSL/TLS where appropriate to help protect information during transmission.

Payment transactions may be processed through providers that maintain appropriate payment-card security standards, including applicable PCI DSS requirements.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Terms of Billing

  • All prices and applicable charges will be displayed during checkout before you complete your purchase.

  • You are responsible for providing accurate and complete billing information.

  • Incorrect or incomplete billing information may prevent your payment from being processed or delay the fulfilment of your order.

  • You must use a payment method that you are authorised to use.

  • We reserve the right to verify payment information and take reasonable measures to prevent fraudulent or unauthorised transactions.

  • An order will generally not be processed until payment has been successfully authorised or received.

  • If a payment is declined, reversed, or otherwise fails, we may contact you to arrange an alternative payment method.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at info@olympuslondon.com.

We will make reasonable efforts to accommodate cancellation or modification requests, but we cannot guarantee that changes can be made once an order has entered processing, been dispatched, or otherwise become unable to be modified.

Any cancellation, refund, or adjustment will be handled in accordance with our Refund & Returns Policy and applicable law.

Additional Fees

Olympus London does not charge membership fees simply for using our website unless a specific fee is clearly disclosed before purchase.

Any applicable taxes, shipping charges, or other fees associated with an order will be displayed at checkout where required.

We will not intentionally add undisclosed charges to your order.

Refunds

Where a refund is approved, it will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider or financial institution.

For more information about returns and refunds, please review our Refund & Returns Policy.

Contact Us

If you have questions about payment, billing, or an order, please contact us:

Olympus London
2333 BRICKELL AVE
MIAMI, FL 33129

Email: info@olympuslondon.com
Phone: +17543179872
Website: olympuslondon.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM